Shipping Policy
Shipping Policy
We offer free shipping on all orders over $99 — which means every MyPilatesBoard order ships free.
Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| United States | Standard Shipping | 7–12 business days |
| Canada | Standard Shipping | 12–20 business days |
| United Kingdom / EU | Standard Shipping | 14–21 business days |
| Australia / NZ | Standard Shipping | 14–25 business days |
Business days exclude weekends and public holidays. Delivery estimates begin from the date of shipment, not the date of order.
Order Processing
- Orders are processed within 1–2 business days of purchase
- You'll receive a shipping confirmation email with a tracking number once your order ships
- Orders placed on weekends or holidays are processed the next business day
Tracking Your Order
Once your order ships, you'll get an email with a tracking link. You can also track your package directly on the carrier's website using the tracking number provided.
Lost or Delayed Packages
If your tracking shows no movement for more than 7 business days, or your package is marked delivered but hasn't arrived, contact us at support@mypilatesboard.com and we'll investigate immediately.
Questions?
Email us at support@mypilatesboard.com — we respond within a few hours on business days.